Live Chat Software – ChatStat

4.0.8.0 is live.

Posted in 1 by chatstat on October 29, 2008

The 4080 ChatStat update will include multiple improvements to Statistics, Sales Force Integrations and Page Thumbnails.  Logo & Conversation Window Control templates will now allow for the customization of searching for operator text, help text, question text required option, hide operator selection and hide department selections.  Also, in this latest version of ChatStat spell checking will be included allowing you to correct spelling errors as you type.  IP blocking is now also added to the operator chat window to prevent malicious visitors from flooding your operators with chat requests.

 

Operator productivty graphs moved to main stats area.

Transcript email on conversation end.

SALESFORCE> Add ticket and add FAQ added. 

Added ability to edit text “Searching for an operator.” as well as other fields on that window.

Fixed Bug that prevented UK users from properly receiving call backs

Fixed Bug that prevented UK users from properly receiving stats.

ADDED CONTROL> In the Logo & Conversation Window Editor FOD – the user should have the option to remove the option to select by Department or Operator or BOTH.

ADDED CONTROL for> In the Logo & Conv Window Editor FOD the user should have the option to make the Name, Email, or Question fields REQUIRED before starting a chat.

ADDED> Visitors comming to your site and starting a chat will now be able to view the entire chat window using machine translated interpretations.

3 Comments

3 Responses to '4.0.8.0 is live.'

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  1. Tejaswini said,

    on April 29, 2010 on 1:00 am

    Hi, I also want to create a live chat software? need a technical guideline for that. Can I develop it using web service for faster access and to reduce CPU uses of operator machine?

    Reply

  2. mercadee said,

    on November 10, 2012 on 12:17 am

    No matter how much you want to read your Yahoo! e-mails, if the Yahoo! Chat & Mobile Text feature is activated, you will not be able to do so until it is done loading. This new feature in Yahoo! Mail can be annoying because it takes a long time to load–especially if you have a lot of contacts in your address book, as Yahoo! will open a mobile chat window for each contact who has a Yahoo! account. There are a couple of ways to disable Yahoo! Chat & Mobile Text.

    Reply

  3. massivecockshemale1.tumblr.com said,

    on November 21, 2013 on 1:51 am

    To paraphrase the prominent Benjamiin Franklin: There is no shame in being ignorant, only in being unwilling to learn.

    Permit me to take this opportunity and thank you for
    helping me learn.

    Reply


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