Live Chat Software – ChatStat


NETWORK SOLUTIONS Shopping Cart Sign Up Instructions.

Posted in 1 by chatstat on January 20, 2010

1. sign up for the CHATSTAT service using the link provided here> http://affiliates.chatstat.com/AccountCreate.aspx?reseller=CS-DD81D6

2. record the CSUID number that you are given at the end of sign up

3. Enter your NetworkSolution Ecommerce Control Panel and click the “Design” tab.

4. Select the “Columns” editor from the left menu.

5. Select the CHATSTAT MODULE and ADD IT.

6. Enter in the CSUID NUMBER given to you during CHATSTAT sign up. (see step1)

7. drag the module to the TOP of the RIGHT HAND COLUMN.

8. You can also optionally enter a header and footer text field that appears above and below the chat icon.

Version 5.9 due to be released at the end of this month.

Posted in 1 by chatstat on January 6, 2010

ChatStat will release a new version, 5.0.0.9 by the end of this month. Some of the added features will include:

  • In-chat switch to phone call.
  • In-chat switch to screen sharing.
  • Two new stats graphs related to operator productivity.
  • New chat window look and feel.
  • New operator client look and feel.
  • Switch from DB to AJAX for all live chat to make it faster.

Some of the bugs which will be fixed include:

  • Repair of any non-operational IM connectors.
  • Repair of a known issue with IE in Windows 7 which causes visitor type not to appear in some cases.
  • Repair of the AUTO START ON WINDOWS LAUNCH button within VISTA and WIN7 computers with UAC enabled.
  • Various other fixes.

More info soon!