I.E. 7 ISSUES are now gone!

All issues related to the very latest version of I.E. are now corrected. Proactive chat now initiates and works perfectly.

Please not that this issue only affected a small percentage of I.E. 7 users.

Thanks!

ChatStat team.

I.E. 7 beta and Vista block proactive Chat.

We are now aware of this issue and should have a patch momentarily.

Highlights of the last patch VERSION 2.2.2.7

Here are some highligts to the last patch.

 1. New updater that doesnt force you to restart ChatStat and runs in background.

2. Chat request going outbound no longer hang when they are going international or over long distances. To resolve this, all outgoing messages are now send in their own thread.

 3. Typing indicator now active from operator to web.

4. Canned Greetings can now be edited in the control panel.

5. Features on Demand now put subtotals by each feature.

6. Features on Demand can now automatically start a trial.

 7. Corrected error that prevented the ampersand symbol from being transmitted through web chat.

8. Made the splash screen only load once.

Please help me by participating and sharing your opinions.

Its very easy to leave a comment. Please do, I read every suggestion made here or emailed to me at nick@chatstat.com.

I look forward to hearing from each of valued customers with ways we can improve our service and value to you.

Note to MSN MESSENGER users. Outage today at MSN, not Chatstat.

We had many customers complaining today about MSN not working. In fact, even MSN Messenger itself did not work for much of the day. Apparently the MSN messenging network went down temporarily.

Im not sure I have a solution to prevent this in the future, since we can not control the MSN servers, but our team is looking into it.

Supported TRANSCLICK LANAGUAGE pairs for Language Translation on the fly.

Here is a list of the languages we now can translate on the fly through the TransClick Translation Feature on Demand.

English to Arabic
English to Farsi
English to French
English to German
English to Italian
English to Japanese
English to Korean
English to Polish
English to Portuguese
English to Russian
English to Spanish
English to Turkish
English to Ukrainian
Arabic to English
Farsi to English
French to English
German to English
Italian to English
Japanese to English
Korean to English
Polish to English
Portuguese to English
Russian to English
Spanish to English
Turkish to English
Ukrainian to English

Powered by TRANSCLICK.

Adding Live Chat to your blog.

Using ChatStat, it is very easy to add live chat to your blog. Here are the steps to take…

1. go to the Features On Demand from the main menu. Choose DIRECTLINK> E-mail and forum live chat link

This Feature On Demand allows you to place a live chat icon within your e-mail signature, or inside of a forum signature. Once this feature on demand has been enabled, two new kinds of HTML snippets will appear in the drop down list are activated. Select these to set up your new email signature and/or forum signature.

For this blog post we are going to concentrate on BLOG CHAT , since this is not covered in our manual.

Copy and paste that link strait in the FORUM OR SIMPLE SIGNATURE LINK HTML SNIPPET into your forum FORUM signature.

As an EXAMPLE, here is CHATSTAT DIRECT CHAT within a forum. Yours would look similiar, but the last variable CSUID would be a different number.:

http://www.chatstat.com/chatstat_offsiteHandle.asp?csuid=1 (Yours will look similiar.)

Now once you have your link test it and make sure it works by trying to click on it.

if it does, great, if not, come get help by clicking on the link above. A ChatStat op will be happy to further help you.

ADVANCED LAST TIP:
You can also attach an IMAGE by using the IMAGE TAG and then create a LINK to the above url. so it would look like this…

This image,

< NOT CLICKABLE BECAUSE NO CODE ADDED

PLUS this code:

http://www.chatstat.com/chatstat_offsiteHandle.asp?csuid=1
INSERT YOUR FORUM HTML SNIPPET HERE, REPLACE THIS WITH YOURS.

set to be the LINK TARGET to the URL provided in , will yield this button below:

EQUALS THIS CLICKABLE LIVE CHAT ICON in a forum!

v2.26 released. Minor bug fixes and features.

v2.26 is a minor bug fix. It includes various interace improvements, text corrections, and additional help.

Language Translation is now live and available for a 7 day free trial.

LANGUAGE TRANSLATION POWERED BY WWW.TRANSCLICK.COM

Setting up language translation is very easy. To get started, go to the Features On Demand Control Panel and locate Language Translation under Misc. Features.

Choose your origin and target language, this will load the second window, which are “sub-dictionaries” for each language. If your website is about computers, then choose computers as a sub dictionary, or if you do architecture, choose the “Architecture” sub dictionary. There are hundreds of combinations. Load as many as you wish.

Once you have finished setting up all of your language pairs, you are set to go! To test it out for yourself, just go to your own website and start a conversation with yourself. You will notice on the OPERATOR SIDE there is now a window that lets you ENABLE Language translation. See the Illustration below:

CLICK ON THE ABOVE IMAGE TO SEE A CLEAR
SCREENSHOT LOAD, CLICK BACK TO RETURN TO BLOG.

Choose from one of the language translation pairs you have created and begin speaking. As you can see above the language is translated both ways. This means you speak your native toungue, they speak theirs, and both of you see only your own language commming and going.

This premium Feature On Demand cost $20 per month for all languages and all dictionaries, across IM , LIVE CHAT, AND OPERATOR TO OPERATOR chat.
It is a good value.

New Patch is a big one. Language Translation on the Fly.

That is correct! ChatStat will soon be able to translate many languages on the fly, both from IM to IM system, as well as operator to web visitor.

More details and screenshots on this soon!

Also the next patch will turn on several new features, which will be outlined, and about 12 bug fixes.

Thank you!