Live Chat Software – ChatStat


Next on the list…

Posted in General by chatstat on September 30, 2006

editable icons

simultaneous multi site support

more moving graphs.

speed and stability.

Foreign users can now use ChatStat with the latest patch!!!

Posted in General by chatstat on September 30, 2006

The foreign user bug is now fixed.

It was a problem with time zones and connections.

Please let your ChatStat client update, and then proceed to login. If you still have problems, please let us know, and we will reissue you a new user password combo or verify the one you have.

Thanks for your pateince on this.

We are working only on Foreign Country login failure right now.

Posted in General by chatstat on September 28, 2006

Here is the update. Your username and password are fine and will work. The problem is not with your account or our software. It is caused by a break in our connection to your country as provided by our hosting company. We are currently working with them right now to solve this issue, and will update here within the hour.

Thank you!

You may have all just noticed an update.

Posted in General by chatstat on September 28, 2006

This solved issues with operator to operator Chat. We apologize if the system was spotty during this update. It is now solved.

Known issues.

Posted in General by chatstat on September 28, 2006

Known issue, operator to operator chat delay, and Italian and Austrailian site support connection failure.

We are fervently working on both of these issues.

Todays fixes and update!

Posted in General by chatstat on September 28, 2006

1. Close on settings causes hang, fixed.

2. MSN LIVE now supported.

3. added type in progress indicator.

4. added log file manager

Press release sent.

Posted in General by chatstat on September 27, 2006

We are making final preparations tonight in anticipation of our upcomming press release. It will be released tomorrow morning.

For Immediate Release
Contact
Nick Matina
ChatsStat.com
714-612-3431 phone
714-459-8496 fax
nick@chatstat.com 
ChatStat releases first ever free Live Chat, Statistics, and Instant Messaging suite.

San Diego, CA – ChatStat.com today enters territory closely guarded by LivePerson, WebTrends, and Trillian. ChatStat offers free 2-way live chat with your website visitors, free MovingGraphTM website statistics, and free instant messaging protocol support for AIM, ICQ, Yahoo, MSN, Jabber, GoogleTalk, Skype, and Skype Voice Over IP. 

ChatStat also breaks new ground by being the first Live Chat software that can use the Skype VOIP protocol to “call back” customers. When a visitor clicks on the “Call Me Back” button and enters their phone number, it causes ChatStat to open Skype and connect the call using VOIP (Voice over IP). Now your customers can ask for a call back from you, instead of waiting on hold!  

Nick Matina, CEO of ChatStat says, “I wanted to create a program that was intuitive and easy to set up for website owners. I was tired of having several large and intrusive applications open to run my web site. The best way to solve this problem was to create one program that could perform the functions of all of them. The instant messenger architecture ChatStat uses is perfect for combining the functionality needed, primarily because it stays completely out of your way.” 

To round out the application, MovingGraphTM fly-out graphs are streamed to your desktop constantly, showing you in real time how many visitors are on your site, and how many are waiting in the Chat Que. You can also click on the MovingGraphTM  icon to launch full screen graphs that can pan and zoom in full motion! These graphs can tell you where traffic is coming from, which search engine terms people are using to find you, and where visitors are geographically. 

If you have ever used an instant messenger, then you already know how to use ChatStat. When a visitor comes to your website, their IP address shows up in the ChatStat instant messenger interface, just like a friend on AIM or MSN does. To talk to the web visitor, just click on their IP address in your buddy list. Site visitors can also initiate a chat with you through your site. You can also simultaneously chat with other instant messenger buddies, chat with other operators, transfer calls, make or receive Skype Calls, and view up to the minute statistics on your website.

The software is completely free to use for all but the most advanced features and allows for up to five operators per site at no cost and with no restrictions of any kind. Base web site statistics and unlimited instant messaging are also included at no charge. Customers can turn on and off individual “Features On Demand” to enhance the capabilities of ChatStat.

Nick Matina, is CEO of ChatStat.com.; Mr. Matina also founded www.monstercommerce.com, recently purchased by Network Solutions, and www.price.com, one of the first pricing comparison engines.

Next on the list, will be….

Posted in General by chatstat on September 27, 2006

TRUE MultiSite support.

More Moving Graphs.

Completely editable CHAT ICONS and sounds for your website.

Eta is 7 days.

Our latest patch is now out.

Posted in General by chatstat on September 27, 2006

Your ChatStat client should automatically update. Here are the MAJOR changes.

1. All flyouts are now fully operational. (Including Quick Info,Voip Dialer, and Call Center)

2. New and improved internal chat engine. Faster, and more reliable.
3. International website support added and double checked.
4. New Login and Account Creation system to ease new sign ups.
5. Pre-Load indicator to show loading status.
6. Errors with FOD Fixed.

For a complete list of bug repairs, please go here.

http://www.chatstat.com/progress.php

Our latest engine patch will be deployed tonight!

Posted in General by chatstat on September 26, 2006

Patch is tonight.

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