Live Chat Software – ChatStat


Features on Demand is now active.

Posted in Blogroll,General,Special Report by chatstat on December 18, 2006

I want to take a moment to thank our beta testers for their LOYAL support and patronage thus far.

Now that the Feature on Demand system is live, you will notice that some parts of the ChatStat software require you to turn them on before they can be used. In most cases this is automated. Here is a brief run down of hot it works:

General Information on using Features on Demand:

Interface Controls and Performance Controls. The primary difference is that Interface Controls cover the features that are within the ChatStat interface itself, like the ability to view additional MovingGraphs or handle Multiple Departments. Whereas, Performance Controls set the speed and capabilities of the ChatStat client overall.

Enabling Interface Controls
To enable an Interface Control simply go to the area where you would like to use. If it is grey or disabled click on the ENABLE FOD BUTTON located in the bottom right hand corner of the interface area. This will open the Feature on Demand Control Panel and initiate a 7 day trial of the feature. If at the end of the trial you choose to keep the feature activated you will be prompted for payment information. If you already have payment information on file, the Feature on Demand will become permanently added to the list of services we provide you and bill for each month. Click the OK button to begin using the trial. You can go back to the Feature On Demand Control panel and click on the BILLING INFORMATION> SUMMARY menu at any time to check the currently enabled Features on Demand as well as view the amount of time you have left on any trial features you are trying. This is the last menu choice on the main Feature on Demand menu.

Enabling Performance controls.
To enable or change a Performance Control, you must open the Feature On Demand Control Panel and click on the Performance control of choice. First enable the performance control by clicking on the Enable checkbox. Then, using the slider bar, set the level of performance for each control you wish to edit.

Once again, thanks to all beta testers!

I have spoken with many of you, and I am listening to what you say. ChatStat will be built by its users and for its users. Please feel free to drop by and say hello any time.